All Sporn products as of July 18, 2024 will carry a lifetime satisfaction guarantee when accompanied by a valid receipt.

Coverage Period: Unlimited

Covered Components: The entire product, including all parts and accessories

Covered Issues: This warranty covers defects in materials or workmanship that result in malfunctions or failures of the product under normal use.

Resolution Options: In the event of a covered issue, the manufacturer or seller will provide one of the following at their discretion: repair of the product, replacement of the product or parts, or a refund of the original purchase price.

Limitations and Exclusions: This warranty does not cover damages caused by unsupervised dog chewing, use of the product in a manner other than indicated on the packaging, or damages resulting from accidents, misuse, or unauthorized repairs. Each purchased item with a valid receipt is limited to a one time warranty claim, and an already replaced item will not be eligible for another replacement.

Transferability: This warranty is non-transferable and is applicable only to the original purchaser.

Claim Process: To make a warranty claim, the customer must send an email to info@sporn.com, including the receipt of purchase and a clear picture of the broken product. We cannot process a claim without the receipt. The manufacturer or seller will review the claim and provide further instructions for resolution.